Privacy Policy

Last updated: 2025-12-25

Who we are

We operate the Social Media Management platform (the “Service”). This Privacy Policy explains how we collect, use, and protect personal data in compliance with the GDPR.

What data we collect

  • Account data: name, email, hashed password, roles.
  • Usage data: log entries, IP, user agent for security.
  • Social account data: handles, platform IDs, access/refresh tokens (if applicable).
  • Content data: scripts, tasks, uploads (links), post metadata, statistics, and comments imported from social platforms.

Why we process data

  • Provide the Service: authentication, dashboards, task workflow.
  • Perform our contract: manage content creation and delivery.
  • Legitimate interests: maintain and improve the Service, prevent abuse.
  • Legal obligations: security, record-keeping.

Legal bases

We process personal data under GDPR Art. 6(1)(b) (contract), Art. 6(1)(f) (legitimate interests), and where required Art. 6(1)(c) (legal obligation). When we rely on consent (e.g., certain integrations), we will request it explicitly.

Sharing

We do not sell personal data. We may share data with service providers (e.g., hosting, email) under data processing agreements, and with social platforms you choose to connect (e.g., TikTok) according to their terms.

International transfers

Data may be processed outside your country. Where required, we use appropriate safeguards (e.g., standard contractual clauses).

Data retention

We retain data for as long as necessary to provide the Service and fulfill legal obligations. You can request deletion of your account; we will delete or anonymize data unless retention is legally required.

Your rights

  • Access your data
  • Rectification of inaccurate data
  • Erasure (“right to be forgotten”)
  • Restriction of processing
  • Portability of your data
  • Objection to certain processing

To exercise rights, contact us at the address in the Terms or via the support channel. We may need to verify your identity.

Security

We use technical and organizational measures (e.g., encryption in transit, hashed passwords, access controls) to protect data. No system is 100% secure.

Cookies

We use essential cookies for login sessions. Additional cookies (if any) will be disclosed in a cookie banner/policy.

Contact

For privacy inquiries, contact the data controller via the contact details provided on our website.